Privacy Policy

Last Updated: [Insert Date]

At For the Horse Store (horsetackhub.com), we value the trust our equestrian community places in us when shopping for premium tack, apparel, and equipment. Just as we carefully select every bridle, saddle, and riding boot in our collection, we approach your privacy with the same dedication to quality and security.

1. Information We Collect

To provide our global community of riders with exceptional service, we collect:

• Order Information: Name, shipping/billing addresses, payment details (processed securely), phone number, and items purchased
• Account Details: For registered users – username, password (encrypted), purchase history, and preferences
• Communication Records: Emails, live chat transcripts, and customer service inquiries
• Technical Data: IP address, browser type, device information, and website usage patterns
• Consignment Details: For consignment sellers – additional verification information as required

2. How We Use Your Information

Like a well-fitted saddle, we ensure your data serves clear purposes:

• Process and fulfill orders for your equestrian gear
• Provide customer support for tack and apparel inquiries
• Improve our product offerings and shopping experience
• Send order confirmations and shipping updates (no spam – we promise)
• Conduct security checks, especially for high-value items like saddles
• Comply with legal requirements (we only jump when necessary)

3. Data Sharing & Disclosure

We treat your information like prized competition tack – with care and discretion:

• Service Partners: Shipping carriers to deliver your gear, payment processors for secure transactions
• Legal Requirements: When required by law or to protect our business and customers
• Business Transfers: In case of merger or acquisition, with appropriate privacy protections
• Never Sold: We don’t trade, sell, or lease your personal information

International data transfers may occur to fulfill orders, with safeguards matching GDPR requirements.

4. Data Storage & Security

We secure your data with the same vigilance we’d expect for our own stable:

• PCI-DSS compliant payment processing
• Military-grade encryption for all sensitive data
• Regular security audits of our systems
• Limited employee access to personal information
• Data retention only as long as necessary

5. Your Rights & Choices

You control your information like you control your reins:

• Access: Request details of personal data we hold
• Correction: Update inaccurate information
• Deletion: Request removal of personal data (with exceptions for legal requirements)
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Limit how we use your data
• Portability: Receive your data in a transferable format

Contact us at [email protected] to exercise these rights.

6. Cookies & Tracking Technologies

Our website uses cookies like a careful rider uses aids – purposefully and transparently:

• Essential Cookies: Required for shopping cart and checkout functionality
• Performance Cookies: Help us improve our website’s responsiveness
• Analytics Cookies: Understand how riders navigate our site (anonymized where possible)
• Marketing Cookies: Show relevant equestrian products (with your consent)

Manage preferences via your browser settings or our cookie consent banner.

7. Children’s Privacy

While we sell youth riding apparel and helmets, our website is not directed at children under 16. We don’t knowingly collect their data without parental consent.

8. Policy Updates

We may update this policy as our business evolves, with changes posted on this page. Significant changes will be communicated to our customers.