Last Updated: [Insert Date]
Welcome to For the Horse Store at horsetackhub.com! These Terms and Conditions govern your use of our website and purchases from our store. By accessing our site or making a purchase, you agree to these terms.
1. Our Store & Target Audience
For the Horse Store specializes in premium equestrian equipment and apparel for dedicated riders and horse enthusiasts. Our products range from functional tack (Belts, Bits, Bridles & Reins, Saddles) to stylish riding apparel (Breeches, Equestrian Outerwear, Boots) and essential horse care items (Grooming Supplies, Fly Gear).
2. User Responsibilities
- Provide accurate account and payment information
- Use products only for their intended equestrian purposes
- Comply with all safety guidelines for equestrian equipment
- Review product descriptions carefully before purchasing
- Protect your account credentials and report unauthorized use
3. Products & Services
3.1 Product Descriptions
We strive for accuracy in product images and descriptions, but slight variations may occur. Please contact us at [email protected] if you have specific questions about an item.
3.2 Product Availability
All products are subject to availability. We reserve the right to limit quantities and discontinue items without notice.
3.3 Non-Returnable Items
For safety and hygiene reasons, we cannot accept returns on:
- Consignment Tack (marked as final sale)
- Helmets (safety equipment)
- Opened Grooming Supplies
- Fly Gear (hygiene products)
- Personalized/custom items
4. Orders & Payments
4.1 Order Processing
We process orders within 1-2 business days (excluding weekends/holidays). You’ll receive a confirmation email with tracking information when your order ships.
4.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
4.3 Shipping Options
Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment (available worldwide excluding some Asian/remote regions)
Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment
4.4 International Orders
Customers are responsible for any customs duties, taxes, or import fees. We cannot predict these charges.
5. Returns & Exchanges
5.1 Return Policy
We accept returns within 15 days of delivery. Items must be:
- Unworn and unwashed
- In original packaging
- With all tags attached
5.2 Return Process
- Email [email protected] within 15 days with your order number and return request
- We’ll email you a prepaid return label (US) and Returns Form
- Package items securely with completed Returns Form
- Ship your return (US customers use provided label)
5.3 Refunds
Refunds are processed within 3-5 business days (credit cards) or 1-3 days (PayPal) after we receive and inspect your return.
6. Intellectual Property
All content on horsetackhub.com (logos, text, images, product designs) is our property or used with permission. You may not reproduce, distribute, or create derivative works without our express written consent.
7. Liability Limitations
7.1 Product Use
Equestrian sports carry inherent risks. We’re not liable for injuries resulting from product use. Always follow manufacturer safety guidelines.
7.2 Website Use
We’re not liable for:
- Temporary website unavailability
- Technical issues beyond our control
- Third-party actions (payment processors, shipping carriers)
8. Privacy
Your privacy is important. See our separate Privacy Policy for details on data collection and use.
9. Changes to Terms
We may update these terms periodically. The current version will always be posted here with the effective date.
10. Contact Us
For questions about these Terms:
Email: [email protected]
Mail: 1860 Lakeland Park Drive, Atlanta, US 30305
We respond within 3 business days.
Thank you for choosing For the Horse Store – where excellent service meets excellent tack!
